Privacy Policy

LTM Assistants
Last Updated: 19 June 2026

Introduction

LTM Assistants ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, www.ltmassistants.com, contact us, or enquire about our virtual assistant services.

We process personal data in accordance with applicable UK data protection laws, including the UK GDPR, the Data Protection Act 2018 and any relevant updates to UK data protection legislation.

Information We Collect

We may collect and process the following information:

Your name
Email address
Telephone number
Company name
Information submitted through our website contact forms
Information provided during consultations or discovery calls
Information provided when engaging our services
Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your personal information to:

Respond to your enquiries
Arrange consultations and discovery calls
Assess your business support requirements
Deliver our virtual assistant services
Manage our client relationships
Send service-related communications
Improve our website and services
Meet legal and regulatory obligations

Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

Consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

Marketing Communications

We may occasionally send information about our services, resources, updates or promotions where we have your consent or another lawful basis to do so.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option included in our emails.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

Website hosting providers
Email service providers
CRM and project management platforms
Professional advisers including accountants and legal advisers
Technology providers supporting our business operations

All third parties are required to process your information securely and in accordance with applicable data protection laws.

International Transfers

Where any of our service providers process data outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, loss or misuse.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request erasure of your personal data
Request restriction of processing
Object to processing
Request transfer of your personal data where applicable
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Complaints

If you have any concerns regarding how we handle your personal information, please contact us in the first instance:

Email: hello@ltmassistants.com

We will investigate and respond to your concerns as promptly as possible.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.

You can manage cookie preferences through your browser settings.

Contact Us

LTM Assistants

Website: www.ltmassistants.com